SIMU and SOMFY TUBULAR MOTORS AND PARTS DISTRIBUTOR
Roller Star USA is a distributor of SIMU and SOMFY tubular motors products and shutter automation components for residential, commercial, and industrial applications. We specialize in supplying all levels of shutter parts, including radio-controlled and wired systems in 120–220V AC and 12–24V DC configurations.
We offer the full range of tubular motor series including 400, 500, 600, T3.5, T5, T6, T8, and T9, supporting a wide variety of rolling shutters, shades, screens and automated systems.
Our product line also includes rolling shutter parts and mechanical components such as brackets, springs, brakes, gears, bearings, and idlers for complete system assembly, replacement, and repair.
Roller Star USA serves industrial/commercial providers, suppliers, contractors, maintenance, OEMs, and distributors all with competitive pricing, e commerce reliability and responsive customer support.
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CONTRACT
All offers, quotes and sales by Roller Star USA are subject to the following terms and conditions of sale. -
USE OF SITE
Roller Star USA (Dealer) is a Dealer of Somfy Systems, Inc. (Manufacturer). Products purchased on this site are to be installed and used in conformance with the manufacturers’ recommendations, installation instructions, wiring instructions, diagrams, technical support documents and literature provided with the product.All prices are subject to change without notice. Florida Sales Tax applies to orders delivered in Florida. Roller Star USA reserves the right to refuse service and cancel an order(s) at its own discretion. -
WARRANTY
Products are warrantied to be free from defects in material and workmanship under normal and proper use from the manufacturer (Somfy). Tubular motors for (5) years, Drapery motors for (1) year all starting from the date stamped or labeled on the product. To return a product contact the us and acquire a Return Authorization code (RA). Products returned without authorization will be refused upon delivery. All products must be returned or shipped direct to the Manufacturer or Dealer for warranty, upon Roller Star USA sole discretion. -
SHIPPING & DELIVERY
All orders are shipped FOB Fort Lauderdale, FL. Customers ownership of the product begins at point of shipment. Shipping carriers are selected at the sole discretion of the Dealer. The carriers are responsible for goods lost or damaged in route, consignee should immediately refuse delivery and/ or notify the carrier at the destination, in writing, in order to substantiate formal claim at the point of delivery. -
INSPECTION AND CLAIM
All claims against Roller Star USA must be made within 10 days after delivery, otherwise claims are waived. -
RETURNS
Product returned must be in resalable condition showing no signs of installation with original cardboard box complete with product literature and manufacturers labels. Proof of purchase is required. A Return Authorization is required. Electronics (Controls, motors, motors with controls) are non-returnable. All products returned are subject to a 50% restocking fee. Only return with prepaid shipping and insurance for the full value of the product. -
LIMITED LIABILITY
Roller Star USA liability for any and all claims, charges, expenses, damages, losses and injuries arising out of or related to its performance or breach of any agreement of sale of goods and the sale, delivery, resale, repair or use of any goods shall not exceed the purchase price of such goods. This shall be the Buyers sole and exclusive remedy against the Dealer outside the remedy provided by the Manufacturer. In no event shall Roller Star USA be liable for incidental, special or consequential damages.